At Aooto Edutrans Pvt. Ltd., we strive to provide the best services to our customers. However, we understand that situations may arise where a refund is necessary. Please read our refund policy carefully.
1. Eligibility for Refund
- Refunds are applicable only in cases where services were not provided as promised due to an error on our part.
- Requests must be made within [X] days of the transaction date.
- Partial refunds may be granted based on the nature of the issue.
2. Non-Refundable Services
- Fees for completed services.
- Administrative or processing charges.
- Any service availed under promotional or discounted pricing.
3. Refund Process
To request a refund, please follow these steps:
- Send an email to monkeytomonk2024@gmail.com with your transaction details and reason for the refund request.
- Our team will review your request and respond within 7 business days.
- If approved, the refund will be processed to the original payment method within 7 days.
4. Contact Information
For questions regarding this Refund Policy, contact us at:
Aooto Edutrans Pvt. Ltd.
D 1301 , SAMRAT GOKULDHAM, KAMAL NAGAR, HIRAWADI, Panchvati, Nashik, Nashik, Maharashtra, India, 422003
Email: monkeytomonk2024@gmail.com
Phone: 99225 91532